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We offer a range of professional business and process related IT services and management, drawing on 30 years of IT and engineering experience.


Recent Projects

  • PC and iMac Troubleshooting
  • Computer and Mobile Phone Tutorials for all ages
  • Eastern and Central Community Trust Board
  • Maison Noire Winery Website
  • Secondary School Network Upgrade Project (SNUP)
  • Schoology Learning Management System
  • Tertiary Student Identity Management System
  • Moodle Learning Management System

Areas of Expertise

Business Systems Analysis

  • Business systems design
  • Business process re-design (BPR)
  • Data modeling (data flows, ERDs, object oriented UML)
  • Database analysis and design (MS SQL)
  • Technical scope and user requirement establishment
  • Technical specifications for developers
  • Coordination and communication between stakeholders 


Project Management and Leadership

  • Budget planning and forecasting
  • Timeline management
  • Contract negotiations and engagement
  • Project team leadership and team building
  • Project deliverables management
  • Risk evaluation and management
  • Post project support


 Technical Writing

  • Project requirements gathering and analysis
  • Business case preparation and evaluation
  • Process Description (PD) writing
  • Functional Description (FD) writing 
  • Specification writing
  • Process and hardware documentation
  • Asset register development



  • Process and work flow diagrams
  • Process & Instrumentation diagrams (P&IDs)
  • Hazard and operability (HAZOP) analysis
  • Graphical User Interface design (GUI)



  • Supplier/Contractor evaluation
  • Contract negotiations
  • Contract management


  • Process and system testing
  • Process and system evaluation
  • Problem solving


Smart System Solutions is committed to providing high-quality services to our customers. Moreover, our efforts extend beyond immediate projects to provide ongoing advice and support.  We look to form strong and long lasting friendly and professional relationships with all our clients 

If you would like to know more please Contact Us.